Webinar #2 | Redesigning Justice Administration − Pillars and Obstacles of Innovation (1:24:24)

This program contains 1.30 CPD hour in all Canadian provinces. 

Date: This webinar was recorded on June 16, 2021
Language: In English, with simultaneous interpretation
Theme: Webinar series on court modernization

This second webinar of the three-part series will confront the investments, actions needed and challenges to reforming the administration of justice. Panelists will discuss their current operational realities, potential solutions and reflect on the recent experience of operations in light of COVID-19. Leaders in the administration, operation and support of the courts discuss key issues, innovations, and pillars of design for the future delivery and access to Justice: 

  • Addressing legislation and policies to empower Court and Tribunal Administrators,
  • Designing new operating models for collaboration with the Judiciary and agencies,
  • Leveraging technology and data to provide effective solutions and services for citizens,
  • Creating evidence-based reporting vehicles for driving performance metrics,
  • Aligning governance and funding to sustain investments.


  • Me Nathalie G. Drouin, Ad.E, Deputy Minister of Justice and Deputy Attorney General of Canada
  • Richard Fyfe, Q.C., Deputy Attorney General, Ministry of Attorney General, British Columbia
  • Mary MacDonald, Assistant Deputy Minister, Resolution and Court Administration Services Division, Alberta
  • Lora MacEachern, Q.C., Associate Deputy Minister, Department of Justice, Nova Scotia


  • The Honourable Justice P. Colleen Suche, Court of Queen’s Bench of Manitoba; CIAJ’s First Vice-President